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Sep 21

You Have a Match! Mobile Device Teach-Ins with Tech Employees

  • September 21, 2016
  • Digital Skills Training

CTN has facilitated a number of teach-in events with tech companies with the goal of bringing more of our clients across the digital divide.  Our Bring Your Own Device (BYOD) events are a win-win situation: learners who have mobile devices can get training from highly skilled volunteers. In turn, tech employees can get involved in the community and give back to those who truly value their help.

On July 26 and 28, CTN welcomed 20 interns from the tech company Quantcast to the San Francisco Downtown Senior Center to work one-on-one with seniors on their mobile devices. Spread over two days to accommodate the size of the volunteer group, the event saw a great turnout of over 20 eager learners who sought assistance with their tablets, smartphones, and laptops. On July 28, CTN introduced about 15 employees at Optimizely to several learners at IT Bookman Senior Center for another BYOD training.

Both groups of corporate volunteers showed much care and thoughtfulness in training the learners on using mobile devices. Some seniors had challenging computer issues that the interns worked through step-by-step with the learners. Everyone was really happy and grateful for all the help.

Learner Story

Fred is a regular visitor to the IT Bookman Tech Lab. His interests are old westerns and music, and he frequently brings his guitar to go to a private room to practice as a break from the computer. A perfect connection formed between Fred and guitar-playing, Optimizely teach-in volunteer Tony Caballero. They exchanged some old-fashioned, storytelling about music-making experiences. When Fred brought in his guitar and began to tune it, Tony jumped in to share a tuning app Fred can download on his phone to get the perfect C. Finding relevance is the key — in more ways than one!

What’s Next?

There are more teach-in events in the works! On October 1, CTN will welcome volunteers from TechWomen, an initiative of the U.S. Department of State’s Bureau of Educational and Cultural Affairs, to the San Francisco Downtown Senior Center for another BYOD event. TechWomen empowers, connects, and supports the next generation of women leaders in STEM from Africa, Central Asia, and the Middle East. We are excited to work with the participants of TechWomen and hope this experience will inspire them to continue digital inclusion efforts at home.

On October 12, we will have volunteers from Quantcast assist seniors in checking their voter registration online, registering to vote online, and generally empowering them to use technology to be active and informed citizens.

Interested in helping people gain skills and confidence? Volunteer with Community Technology Network!

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Learner Spotlight: A Learner's Journey to Digital Independence—One of the greatest joys of teaching digital literacy is witnessing the confidence that grows with every new skill learned. During our Solano Connected Spanish digital literacy class, I had the privilege of working with R.T., whose determination and perseverance were truly inspiring.When R.T. joined the program, she had little to no digital literacy experience. Despite feeling nervous on the first day, she arrived with something even more important than experience—a genuine desire to learn.Like many first-time technology users, R.T. was afraid of damaging the tablet. She carefully held the device, worried that pressing the wrong button would break it. I reassured her that she could safely explore, make mistakes, and learn without fear. From that moment on, she approached every lesson with patience and determination.By the end of the program, R.T. had gained much more than technical skills—she had gained confidence, independence, and new opportunities.The rest of the story: digitallift.org/learner-spotlight-a-learners-journey-to-digital-independen#DigitalIndependencede#solanoconnectedec#DigitalLiteracyer#digitalliftlLIFT ...
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For nearly two decades, digitalLIFT has worked alongside community organizations, educators, volunteers, and students to ensure that everyone has the skills, resources, and confidence needed to participate fully in today’s digital world. Through service-learning partnerships, digitalLIFT creates opportunities for students to move beyond the classroom and contribute to meaningful community-driven solutions.One of these valued partnerships is with the University of San Francisco through the Leo T. McCarthy Center for Public Service and the Common Good. Through this collaboration, students have supported digital inclusion efforts while gaining firsthand experience working alongside community members.Angeline Vuong, Director of Community-Engaged Learning and Strategic Partnerships at the McCarthy Center, shared how the partnership has impacted both students and the communities they serve. “One of the most meaningful aspects of partnering with digitalLIFT has been seeing our students apply what they learn in the classroom to meet a real community identified need.”Through their work with digitalLIFT, USF students develop practical skills in communication, teaching, and cultural humility while gaining a deeper understanding of how digital access impacts equity and opportunity.“Digital inclusion is not simply about technology,” Angeline shared. “It’s about expanding opportunities for people to access essential services, education, employment, healthcare, and civic participation.”Read full article: digitallift.org/building-digital-equity-through-service-learning/#DigitalEquity #ServiceLearning #USF #digitalLIFT ...
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Community Tech Network believes that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage.

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