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May 21
Google volunteer assisting learner at AGE.

From the Bay Area to Central Texas: a Recap of Activities for Digital Inclusion Week 2018

  • May 21, 2018
  • Digital Skills Training, General

CTN offices in both San Francisco and Austin participated in this year’s Digital Inclusion Week, May 7 – 11, which was sponsored by the National Digital Inclusion Alliance (NDIA).

In San Francisco, the city libraries conducted a public tech expo where CTN and other local organizations offered information and resources for the latest technology training and programs. Mid-week, CTN facilitated a digital parenting class, teaching parents strategies to help their children with schoolwork, to connect with teachers and see their child’s progress through the District portal, and to ensure online safety for their children.

The week’s highlight was the annual Digital Leaders Awards, recognizing the people who are doing amazing work to bridge the technology divide and raise levels of digital literacy within San Francisco’s underserved communities.

In Austin, CTN held a series of events called Tech Teach-Ins. The Teach-Ins matched corporate volunteers with community members looking to improve their digital skills and take advantage of what their digital devices can offer. Nonprofit partners included the Housing Authority of the City of Austin and its nonprofit subsidiary Austin Pathways, Family Eldercare, and AGE of Central Texas. Corporate volunteers came from AT&T, Google, and Microsoft.

CTN in Austin will continue to offer Tech Teach-In events on a monthly basis, highlighting one nonprofit partner and one corporate partner. Events will begin in June with Google Serve.

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When Andrew Rogge joined digitalLIFT in 2023, he was driven by curiosity. He had always assumed that younger generations naturally knew how to navigate technology. But as he began meeting learners from different backgrounds, he quickly realized that digital literacy gaps exist across all ages. At digitalLIFT’s Tech Labs, learners come seeking help with what others might consider simple tasks: deleting emails, managing smartphone settings, recognizing scams, or navigating online accounts. For Andrew, these moments are opportunities to empower people rather than simply fix a problem.“I always try not to do things for people,” he explains, “rather point to what they need to click or tap so they can learn and remember.”Read full article: digitallift.org/building-confidence-one-click-at-a-time/#DigitalLiteracy #BuildingConfidence #TechLabs #digitalLIFT ... See MoreSee Less
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A Practical Guide to Supporting Learners at Every Stage—At digitalLIFT, we’ve spent years designing digital skills training that helps people access opportunity—jobs, education, and essential services. But over time, we started noticing a pattern that challenged one of our core assumptions.Not every learner benefits from digital skills training in the same way. And more importantly—not every learner is ready for it.So our team started asking a harder question . . .Read full article: digitallift.org/digital-skills-arent-one-size-fits-all-a-practical-guide-to-supporting-learners-a...#Supporting Learners #DigitalInclusion #DigitalSkillsTraining #digitalLIFT ... See MoreSee Less
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Community Tech Network believes that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage.

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