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Nov 16

Certifiably Tech-Savvy

  • November 16, 2016
  • Digital Skills Training

Earlier this year, CTN announced an important strategic partnership with Satellite Affordable Housing Associates (SAHA). SAHA provides affordable accommodations and services to empower people and strengthen neighborhoods. CTN is being funded by California Advanced Services Fund to provide basic computer skills training at SAHA locations in the East Bay.

On October 26, CTN held a graduation ceremony of its digital literacy training program at Arboleda Apartments in Walnut Creek. The event celebrated the achievements of two women who completed a four-session training course. The graduates were Maria and Paty, pictured here, who live at the apartments. Arboleda is one of three locations where CTN has been providing training since April.

Classes took place in the community room at the Arboleda complex. Both women were new computer users, and although they were timid at first, they were extremely motivated to learn. During their basic skills training, Maria and Paty set up email addresses for the first time, sent emails, and learned how to search online and how to use the Google speech-to-text function.

The graduation was held during the final class, and each student was given a certificate of accomplishment. Paty’s grandchildren came by for the graduation to surprise her with flowers, and their visit made it a real celebration. Both learners were excited about completing the classes, and a certificate was a small way to reward them for their hard work, because who doesn’t enjoy getting a certificate? But the true reward of participation in this program is a laptop; soon both women will receive their very own!

Neither Maria nor Paty could stay away after graduation. They returned in order to continue practicing using laptops while they wait for the delivery of their own. Now Paty is becoming quite the master of email!

The SAHA program is set to continue until May 2017, and CTN hopes to help a total of 250 new computer users. In due course, the program will also be replicated at 11 locations managed by Bridge Housing in 5 Bay Area cities and at 3 affordable housing locations managed by the Episcopal Community Services in San Francisco.

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Learner Spotlight: A Learner's Journey to Digital Independence—One of the greatest joys of teaching digital literacy is witnessing the confidence that grows with every new skill learned. During our Solano Connected Spanish digital literacy class, I had the privilege of working with R.T., whose determination and perseverance were truly inspiring.When R.T. joined the program, she had little to no digital literacy experience. Despite feeling nervous on the first day, she arrived with something even more important than experience—a genuine desire to learn.Like many first-time technology users, R.T. was afraid of damaging the tablet. She carefully held the device, worried that pressing the wrong button would break it. I reassured her that she could safely explore, make mistakes, and learn without fear. From that moment on, she approached every lesson with patience and determination.By the end of the program, R.T. had gained much more than technical skills—she had gained confidence, independence, and new opportunities.The rest of the story: digitallift.org/learner-spotlight-a-learners-journey-to-digital-independen#DigitalIndependencede#solanoconnectedec#DigitalLiteracyer#digitalliftlLIFT ...
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For nearly two decades, digitalLIFT has worked alongside community organizations, educators, volunteers, and students to ensure that everyone has the skills, resources, and confidence needed to participate fully in today’s digital world. Through service-learning partnerships, digitalLIFT creates opportunities for students to move beyond the classroom and contribute to meaningful community-driven solutions.One of these valued partnerships is with the University of San Francisco through the Leo T. McCarthy Center for Public Service and the Common Good. Through this collaboration, students have supported digital inclusion efforts while gaining firsthand experience working alongside community members.Angeline Vuong, Director of Community-Engaged Learning and Strategic Partnerships at the McCarthy Center, shared how the partnership has impacted both students and the communities they serve. “One of the most meaningful aspects of partnering with digitalLIFT has been seeing our students apply what they learn in the classroom to meet a real community identified need.”Through their work with digitalLIFT, USF students develop practical skills in communication, teaching, and cultural humility while gaining a deeper understanding of how digital access impacts equity and opportunity.“Digital inclusion is not simply about technology,” Angeline shared. “It’s about expanding opportunities for people to access essential services, education, employment, healthcare, and civic participation.”Read full article: digitallift.org/building-digital-equity-through-service-learning/#DigitalEquity #ServiceLearning #USF #digitalLIFT ...
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Community Tech Network believes that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage.

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