Community Technology Network’s Executive Director, Kami Griffiths, is interviewed by Barbara Rogers for Comcast Newsmakers.
Sep
06
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Home Broadband 101: What Social Service Professionals Need to Know—During a recent coaching session with Bob, one of digitalLIFT’s learners, our screen-sharing kept freezing, websites loaded slowly, video calls lagged, and simple online tasks became frustrating.![]()
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When we ran a speed test, we discovered why: Bob was paying more than $50 per month for internet service that delivered just 6 Mbps (megabits per second) download and 0.3 Mbps upload speeds. Bob was paying a relatively high price for an internet service that struggled to support basic online activities.![]()
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After exploring other options in his area, Bob switched providers. Today, he receives more than 300 Mbps download speeds and 40 Mbps upload speeds for a similar monthly cost.![]()
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His story highlights an important lesson: when helping clients get online, look beyond internet access and ask whether they have internet service that actually meets their needs.![]()
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Read full article: digitallift.org/home-broadband-101-what-social-service-professionals-need-to-know/![]()
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#BroadbandOptions #AffordableInternet #DigitalInclusion #digitalLIFT
“The free digital navigator course was very helpful in providing information needed for our staff to serve our clients. I am looking forward to the more advanced courses for digital navigators and program managers.”![]()
—Davette Rucker, DC Assistive Technology Program Manager, University Legal Services![]()
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Enroll in Digital Navigator training courses:![]()
digitallift.org/trainers/#digital-navigators-advanced![]()
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Enroll in Program Manager training courses: digitallift.org/managers/#managing-digital-navigators
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