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Mar 13

Connections, Health, Aging, and Technology (CHAT): Learner Satisfaction Surveys

  • March 13, 2023
  • General

In 2022, CTN was selected as one of three organizations to provide digital literacy as part of the California Department of Aging’s Connections, Health, Aging, and Technology (CHAT) program. The project delivers iPads to low-income and disabled adults, and CTN has been providing individuals with personalized support to help them learn to use their devices. Our goal is to support 500 seniors statewide through this initiative.

So far, our involvement has been a huge success! We’re thrilled to share some statistics from recent surveys with learners.

All of our learners said that they would highly recommend this program to others, and 80% said that they feel more connected to their families and friends after taking CTN’s digital literacy courses.

When learners were asked what new and useful digital skills they learned through CTN, these were some of their responses:

  • “I can watch YouTube, listen to podcasts, and check my emails and websites all while in my easy chair or in bed. I couldn’t do this before with my desktop computer!”
  • “This helped me a lot. I use FaceTime, shop online, and find stores by using Siri!”
  • “I learned how to [stay in touch with people] through text and email.”

Other folks said that they also learned how to play games, send old photos, and upload forms.

We also asked learners what they liked about the program. Some responses were:

  • “Getting help regarding how to use Zoom was fantastic.”
  • “This program helped me feel more connected to the world and my [community].”
  • “There was nonjudgmental teaching. [The instructors] didn’t make me feel inadequate.”
  • “The trainer helped me a lot. She was flexible and patient and answered all my questions.”
  • “This is a great device. I wish I had one earlier.”
  • “I wish I knew about programs like this a long time ago. My life would have been a lot easier.”

The project will continue to run until June 2023. We are so happy to be a part of it!

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Language Access Is Digital Access - digitalLIFT’s Hispanic Heritage Month Commitment to Spanish-Speaking Learners—This month, we’re highlighting the resources and people helping Spanish-speaking learners build digital skills. Hispanic Heritage Month, September 15 to October 15, celebrates the histories, cultures, and contributions of Hispanic and Latino communities.At digitalLIFT, we’re working to make digital skills education more accessible to Spanish-speaking learners and the organizations that serve them. Our bilingual, bicultural instructors and community partners utilize our Spanish-language resources including curriculum for trainers, practical technology guidance, and real examples from community-based programs helping Spanish speakers build digital confidence.The rest of the story:digitallift.org/language-access-is-digital-access-digitallifts-hispanic-heritage-month-commitment...#HispanicHeritageMonth #SpanishLanguageCurriculum #DigitalSkillsEducation #digitalLIFT ...
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Most of what you'll read about technology and mental health this World Mental Health Day will be about having too much of it: teenagers glued to feeds, doomscrolling before bed, notifications that never stop.Those concerns are real. But they leave out millions of people whose problem is the opposite.For an older adult living alone, a person with a disability who can't easily leave home, a family in a rural town an hour from the nearest clinic, or someone who speaks limited English, the risk isn't too much time online. It's being shut out. Family connections, support groups, therapy appointments, and benefits applications have moved online. When you can't follow them there, you lose more than convenience. You lose connection, care, and a sense of control over your own life.That's mental health. And it's the work digitalLIFT and our partners do every day.What Connection DoesSince 2020, digitalLIFT has reached thousands of learners through hundreds of partner organizations. When we asked learners what changed:76% said they feel more connected to family and friends.75% said they take part in more community activities.75% said they can access health resources more easily.88% said they navigate the internet more safely.Those aren't technology outcomes. They're wellbeing outcomes.The rest of the story: digitallift.#WorldMentalHealthDayth#digitalconnection26#digitalliftalHealthDay #DigitalConnection #digitalLIFT ...
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