After access to broadband is secured, it’s time to tackle obsolete personal devices and outdated software. Helping you navigate these muddy, electronic waters will be the Digital Navigators at your local library.
Telehealth services can appear as simple as turning on your computer and downloading easy-to-use software. In reality, it is likely that millions will have trouble with its most basic functions.
The technology usually requires broadband and a computing device. If you’ve never used either one, it’s difficult to get it right out of the gate. Over 4 million rural homes have no access to the Internet, and basic computer skills are often lagging behind. Another million technically has broadband – but it may not be strong enough to power telehealth.
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