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Sep 21

Introducing Heather DeSmidt and Laurie Sanchez

  • September 21, 2015
  • General

Community Technology Network has a new program management team. Heather DeSmidt and Laurie Sanchez will both serve as digital literacy program managers, helping place and support volunteers and trainers at local computer labs and senior centers. Kat Kruse is leaving at the end of September to focus more time on her writing and other projects. We will miss her insights, generous spirit, and humor.

Oakland native Heather DeSmidt has a rich background in adult education in nonprofit, university, and community college settings. She is fluent in Spanish and holds a master’s in TESOL and a certificate in educational technology.

As a volunteer for Mujeres Unidas y Activas, I worked closely to develop the English language and computer skills my learner needed to carry out her job duties. It was so great to witness how she grew confident in speaking and writing emails in English and how she started to feel comfortable taking risks.

I believe everyone should have the opportunity to reach their full potential personally, academically, and professionally, which is why I have focused my career on providing more equitable access to education.

Laurie Sanchez has worked with various organizations and start-ups helping people use technology. She loves helping the “relationship” between people and computers work. She has volunteered with various local nonprofits, arts centers, and dance companies.

I was raised in a family whose ethos was that we ALL, as individuals, have a responsibility to our community, to help those in need and exercise compassion. Everyone in my family volunteers, and I love that about us!

I think it’s important to recognize a volunteer is giving time and energy, and this needs to be prized and honored. And every success is worthy of recognition. Saying “Woo Hoo!” just makes me happy. Open and consistent communication is key: I try to live by the ratio of two ears and one mouth. I want to hear your thoughts and issues and use my voice responsibly to keep you informed.

Visit the CTN staff page to learn more about Laurie and Heather.

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Home Broadband 101: What Social Service Professionals Need to Know—During a recent coaching session with Bob, one of digitalLIFT’s learners, our screen-sharing kept freezing, websites loaded slowly, video calls lagged, and simple online tasks became frustrating.When we ran a speed test, we discovered why: Bob was paying more than $50 per month for internet service that delivered just 6 Mbps (megabits per second) download and 0.3 Mbps upload speeds. Bob was paying a relatively high price for an internet service that struggled to support basic online activities.After exploring other options in his area, Bob switched providers. Today, he receives more than 300 Mbps download speeds and 40 Mbps upload speeds for a similar monthly cost.His story highlights an important lesson: when helping clients get online, look beyond internet access and ask whether they have internet service that actually meets their needs.Read full article: digitallift.org/home-broadband-101-what-social-service-professionals-need-to-know/#BroadbandOptions #AffordableInternet #DigitalInclusion #digitalLIFT ... See MoreSee Less
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“The free digital navigator course was very helpful in providing information needed for our staff to serve our clients. I am looking forward to the more advanced courses for digital navigators and program managers.”—Davette Rucker, DC Assistive Technology Program Manager, University Legal ServicesEnroll in Digital Navigator training courses:digitallift.org/trainers/#digital-navigators-advancedEnroll in Program Manager training courses: digitallift.org/managers/#managing-digital-navigators ... See MoreSee Less
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