Community Tech Network instructor, Giang (Jen) Tran recently sat down (virtually!) with Joy, one of her technology students. In the below interview, Joy shares how learning technology has impacted her life.
Let’s start by sharing a bit about you. What’s your name and where do you live?
My name is Joy. I live in Mill Valley, California. I have five children and eight grandchildren, all within a two-and-a-half-hour drive. I’m really fortunate that way. I live in a senior living facility that I absolutely love. There’s a lot of support here.
That’s excellent, Joy. So, how has learning digital skills brought joy to your life?
It opens my world, you know? I live alone, although I do have people around me. To be able to tap into anything and get the information right away, through Google especially, is amazing. I video call and email my sister-in-law in Upstate New York, who’s 85 now. It’s very important to stay connected and be able to see each other while we talk. It’s your next best thing to being there. I also do a lot of my shopping online through Amazon like getting vitamins, protein powder, or shelves to help me organize my one-bedroom apartment.
That sounds wonderful. What made you interested in learning to use technology?
Because in this day and age, you’re lost without it. You have to move forward, not stay stuck or look backward. Being connected is very important. I even stay abreast of modern music, you know, and everything. I have my favorites from the ’40s and ’70s, but I love classical music too.
That’s fantastic, Joy. Is there anything specific you intend to self-teach or learn online now that you’ve mastered some digital skills?
Well, I can join Zoom meetings with more confidence now. I used to do it with my yoga class when the pandemic hit. We shifted to Zoom, and I had to hold up my tiny phone to see the teacher. Now with the tablet, everything is much clearer.
It’s great to hear that technology has helped you feel more connected. Do you keep in touch more with your loved ones now?
Yes, I’m more inclined to. I’ve even gotten back in touch with a cousin that I hadn’t spoken to much in years. Using the tablet for video calls makes it easier to connect. I’ll be doing a lot more of that.
What did you like the most about the training you received?
Getting to learn a new device. I’m not going to know it all but it helps sharpen my brain and you have made my training really enjoyable.
That’s awesome. What advice would you give to somebody who has never been online and might be feeling nervous about it?
I’d suggest reaching out for help, whether it’s from friends, family, or a support service like CTN. Having someone by your side can make the process less intimidating. Start with the basics, like learning how to use email or making a video call. Take it one step at a time and build confidence gradually. It’s okay to go slow and focus on mastering one thing at a time before moving on to the next. With patience and support, anyone can navigate the online world with ease.
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