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Apr 07

The Pandemic Pivot: CASE’s Stories of Impact

  • April 7, 2022
  • Advocacy, General

Image: CTN impact statistics throughout the pandemic

Recently, the Coalition of Agencies Serving the Elderly (CASE) — a collaborative of 40 San Francisco nonprofit organizations — partnered with the San Francisco Department of Disability and Aging Services to highlight the pandemic response of eight San Francisco nonprofits.

Their article series serves as a testament to the determination and creativity of SF organizations that continued to support older adults and adults with disabilities sheltering in place during the pandemic. Given the detrimental effects of social isolation on one’s health, the quick “pivots” of each of these organizations were crucial to ensuring the safety and well-being of the city’s aging population.

CTN is proud to be among the organizations highlighted by CASE’s series. Our pandemic response included the launch of our first fully remote digital literacy training program, Home Connect. This program was specifically designed for older adults and adults with disabilities who had limited to no access to the internet at home.

Before the pandemic, many of our learners could attend a senior center or library to use the internet. When this was no longer an option, CTN quickly adapted to circumstances to ensure that our most vulnerable population could remain connected from the safety of their homes. Two years later, the Home Connect program continues to serve older adults in the Bay Area who lack a device or are unable to attend an in-person training. We currently work with 45 partner agencies across the city, and we are always looking for new partners who work with older adults in need of tech training.

Read more in these PDF documents about about CTN’s pandemic pivot along with the incredible work of all the organizations featured in this series.

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"All my students rave about the printed learner booklet." — Phil, TrainerWhat is it actually like to teach a digital skills workshop? Trainers told us: less prep than they expected, more confidence than they expected, and the same workshop taught again and again.Read the post and explore workshops: digitallift.org/workshops/ Full article: digitallift.org/the-trainers-side-of-the-room-what-its-like-to-teach-a-digitallift-workshop/#DigitalLiteracy #DigitalEquity ...
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Someone can have broadband, a smartphone or computer, an email account, online banking, a patient portal and social media accounts and still be vulnerable to the risks that come with being online. They may be digitally included, but not digitally safe.The good news is that digital safety is a skill that can be taught. Research increasingly shows a relationship between digital literacy and vulnerability to fraud, with stronger digital literacy associated with lower vulnerability to online fraud. Research involving older adults has also found connections between financial knowledge, numeracy, and lower susceptibility to scams.This is why the next chapter of digital inclusion cannot be only about getting people online. It has to be about helping people thrive once they’re there.The rest of the story: digitallift.org/digitally-included-but-not-digitally-safe/#OnlineSafety #TheNextChaperOfDigitalInclusion #digitalLIFT ...
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Community Tech Network believes that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage.

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