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Jan 31
Dell volunteer working with learner

Teach-In with Dell

  • January 31, 2019
  • Austin Partner, Tech Teach-ins

On Friday, January 25, Dell volunteers provided digital literacy training for older adults at the AGE Computer Lab for CTN’s monthly Tech Teach-In program. During the three-hour session, the 15 volunteers taught the basics of Microsoft Word and Excel to 15 learners.

The skill level of the learners ranged from beginner to expert. Some people used Excel for their finances, Word when they wrote letters, and even one man who used the Microsoft suite to manage a small family trust. The volunteers were surprised at the diverse needs of the group and used their individual skill sets when mentoring one-on-one to be most effective in their teaching.

Longtime lab volunteer Jerry Easterbrook enjoyed the approach:

“Their approach was very good, presenting some of the basics in the very beginning so that everybody was at least up to speed on the simple equations, and then they went into one-on-one teaching … individual training was so effective. When the student didn’t know what they needed info on, the trainer would provide options, and when the student showed interest, they would teach that, with the students doing the actual work.”

The AGE computer lab hopes that this teach-in will inspire seniors who are already taking classes at the lab to branch out and try more advanced lessons.

For Tech Teach-In information in the Austin area, contact Jessica Looney at jessica@communitytechnetwork.org. For information in the Bay Area, contact Eric Babb at eric@communitytechnetwork.org.

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Learner Spotlight: A Learner's Journey to Digital Independence—One of the greatest joys of teaching digital literacy is witnessing the confidence that grows with every new skill learned. During our Solano Connected Spanish digital literacy class, I had the privilege of working with R.T., whose determination and perseverance were truly inspiring.When R.T. joined the program, she had little to no digital literacy experience. Despite feeling nervous on the first day, she arrived with something even more important than experience—a genuine desire to learn.Like many first-time technology users, R.T. was afraid of damaging the tablet. She carefully held the device, worried that pressing the wrong button would break it. I reassured her that she could safely explore, make mistakes, and learn without fear. From that moment on, she approached every lesson with patience and determination.By the end of the program, R.T. had gained much more than technical skills—she had gained confidence, independence, and new opportunities.The rest of the story: digitallift.org/learner-spotlight-a-learners-journey-to-digital-independen#DigitalIndependencede#solanoconnectedec#DigitalLiteracyer#digitalliftlLIFT ...
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For nearly two decades, digitalLIFT has worked alongside community organizations, educators, volunteers, and students to ensure that everyone has the skills, resources, and confidence needed to participate fully in today’s digital world. Through service-learning partnerships, digitalLIFT creates opportunities for students to move beyond the classroom and contribute to meaningful community-driven solutions.One of these valued partnerships is with the University of San Francisco through the Leo T. McCarthy Center for Public Service and the Common Good. Through this collaboration, students have supported digital inclusion efforts while gaining firsthand experience working alongside community members.Angeline Vuong, Director of Community-Engaged Learning and Strategic Partnerships at the McCarthy Center, shared how the partnership has impacted both students and the communities they serve. “One of the most meaningful aspects of partnering with digitalLIFT has been seeing our students apply what they learn in the classroom to meet a real community identified need.”Through their work with digitalLIFT, USF students develop practical skills in communication, teaching, and cultural humility while gaining a deeper understanding of how digital access impacts equity and opportunity.“Digital inclusion is not simply about technology,” Angeline shared. “It’s about expanding opportunities for people to access essential services, education, employment, healthcare, and civic participation.”Read full article: digitallift.org/building-digital-equity-through-service-learning/#DigitalEquity #ServiceLearning #USF #digitalLIFT ...
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